Disable Account Feature
Disable Feature
This article provides an overview of the 'Disable' feature available in the new Patient Registration Profile view. Once a patient’s account is disabled, the patient will no longer be able to upload readings, ensuring that data submission is halted immediately.
1. Open Patient Profile
To disable a patient account, navigate to the main Clinical Dashboard, select the Patients tab, and search for the patient's ID
2. Click on Disable/Close account
3. Close account
A prompt will appear asking you to confirm your choice
4. Account Disabled Confirmation
A confirmation message will appear indicating that the account status has changed to Closed
Enabling a Patient Account After It Has Been Disabled
If a patient account needs to be re-enabled after being disabled, simply click on Reactivate Account to restore access
Account Enabled Confirmation
A prompt will appear asking you to confirm your choice
Confirmation of account
A confirmation message will appear indicating that the account status has changed to Active
