How Do I Contact Customer Support?

To access our main support site visit Support.PulsewaveDX.com

Click here to visit the support site. 

You can find solutions to common problems on our support site by searching for articles. It's easy! Just pick a topic or type your question into the search box. Click here to search. If you can't fix your problem by searching the Support Site and you need help right away, please contact Customer Support.

Telephone:   

North America - Toll Free: 1-888-543-0944 extension: 1 

Email:   

[email protected]

Hours of Operation:  

Atlantic Time Zone: 

  • Monday-Friday: 9:30am - 9pm 
  • Weekends and Holidays: 10am - 6pm

Eastern Time Zone: 

  • Monday-Friday: 8:30am - 8pm 
  • Weekends and Holidays: 9am - 5pm

Central Time Zone: 

  • Monday-Friday: 7:30am - 7pm 
  • Weekends and Holidays: 8am - 4pm

Mountain Time Zone: 

  • Monday-Friday: 6:30am - 6pm 
  • Weekends and Holidays: 7am - 3pm

Pacific Time Zone: 

  • Monday-Friday: 5:30am - 5pm
  • Weekends and Holidays: 6am - 2pm 

If your support issue is not urgent or if you are contacting Customer Support outside of the times listed above, please make use of our ticketing system. Your ticket will be submitted and reviewed by our Support Staff the following day. Click here to start a support ticket.

Learn how to start a support ticket by clicking here.

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