I Forgot My User Name/ Password

Did you forget your User name or Password? Don't worry, it happens to the best of us. This article will show you how to retrieve your User Name and reset your Password.  

1. Visit PulsewaveDX.com

Click here to visit the website.

website

2. Recover User Name

Under the Log In area, click 'User Name' in the "Forgot your..." sentence.

User name

Enter the Email address associated with your account. Then, enter the code shown on your computer screen. Click 'Send'.

Click Send

In a few moments you will receive an email. It provides you with the User Name(s) associated with the email address that you entered.

Message

3. Reset Password

Under the Log In area, click 'Password' in the "Forgot your..." sentence.

Password

Enter the Email address associated with your account. Then, enter your User Name. Lastly, enter the code shown on your computer screen. Click 'Send'.

Click Send

In a few moments you will receive an email with a link to reset your password.

Message

Click the link in the email to rest your password. Clicking on the link takes you to the screen below.  Enter your Email address. then enter a New password twice for verification.  Click on the Reset password button.

Reset password

You will receive confirmation that your password has been reset. You can now log in to the Connected Health website using your new password. Click here to visit it.

reset